Keeplight
Who we are
Keeplight is an AI operations service for small marketing teams, run by Bryce Walls in Orange County, California. This policy covers keeplight.ai, its booking chat and the team welcome page. The client portal has its own privacy notice, and so does Keeplight Lantern. Questions go to bryce@keeplight.ai.
At a glance
This is our notice at collection: what we collect on this site, why, and how long we keep it.
Contact details
Your work email and name.
Why: to book your call and follow up. Kept: up to 12 months if we don't start a project.
Booking details
The call time, whether it was rescheduled, cancelled or went ahead, your time zone, your answers to the prep questions and your company website.
Why: to prepare for the call. Kept: up to 12 months if we don't start a project.
How you found us
Campaign tags in the link you followed, whether you came from a Google or Meta ad, or the site that linked to us.
Why: to know which channels bring good fits. Kept: with your booking details.
Device details
Your IP address and browser, seen by the services that deliver the page.
Why: to load the page and keep it secure. Kept: we don't store them ourselves.
We don't sell your personal information or share it for advertising, and we don't collect sensitive personal information.
What we collect
- When you open the booking chat: your browser asks Cal.com, our scheduling service, for open times in your time zone.
- When you enter your email: we save it right away, with your time zone and how you found us, even if you don't finish booking. The chat tells you this before you type.
- When you book: your name, the call time, and your answers to the optional prep questions and your company website.
- How you found us: the campaign tags in the link you followed (for example utm_source and utm_campaign), a note that you came from a Google or Meta ad (not the ad's click ID), or the name of the website that linked to us.
- When you email us: what you send.
When you only browse, we store nothing. This site has no analytics, advertising pixels or tracking cookies, and it doesn't save anything in your browser.
How we use it
Only to schedule your call, prepare for it, and follow up about working together. If you enter your email but don't finish booking, we may send you one follow-up email about the call. We don't add you to a marketing list.
The booking assistant
The booking chat is an automated assistant, not a person. Today it follows a set script, and nothing you type in it goes to an AI provider. If we connect it to one, we'll update this policy first. Please don't share client or customer personal data, passwords, or health or financial details in the chat.
Team welcome page
If your company works with Keeplight, your team lead may send you a link to our welcome page. That page collects nothing. Your company's name, your team lead's name and your company code are written into the link after the # sign, which browsers never send to our servers; the page reads them in your browser only. The Copy button copies the code to your own clipboard.
Who processes it for us
These companies handle information for us as service providers, only to provide their service:
- Google Firebase: hosts this website and stores your booking details
- Cal.com: scheduling (name, email, time zone, call time, your answers and website). Cal.com emails you the confirmation.
- Google Calendar and Google Meet, through Cal.com: the calendar invite and video link
- Google Workspace: our email, for the follow-up and anything you send us
How long we keep it
We keep booking details while we're talking about working together, and delete them within 12 months if we don't start a project. If we do start one, your details move to your client account and the portal privacy notice applies. Ask us anytime and we'll delete them sooner.
Your privacy rights
Wherever you live, you can ask us to:
- Tell you what personal information we hold about you, where it came from and who we shared it with
- Give you a copy of it
- Correct it
- Delete it
Email bryce@keeplight.ai from the address you gave us, or tell us how to reach you if you no longer use it. We'll confirm we got your request within 10 business days and answer within 45 days. We may ask you to confirm details to make sure the request is really from you. You can have someone act for you if they show us your written permission. We'll never treat you differently for using these rights.
California residents have these rights under the California Consumer Privacy Act. We don't sell or share personal information, so there is nothing to opt out of, and we don't use sensitive personal information.
Do Not Track and Global Privacy Control
We don't track visitors across sites or share data for advertising, so Do Not Track and Global Privacy Control signals don't change how this site works. If your browser sends one, we treat it as a request not to sell or share your information, which we already don't do.
Security
Everything travels over HTTPS. Booking details are stored with Google Firebase, and our security rules stop visitors from reading any saved booking, including their own.
Children
Keeplight is for businesses. We don't knowingly collect information from anyone under 16.
Changes
If this policy changes, we'll update the effective date above and note what changed.